Privacy Policy

Privacy Policy

Last updated: November 2025

At My Toy Chest, we are committed to protecting your privacy and personal data in accordance with UK GDPR and data protection laws.

Information We Collect

When you visit our store or make a purchase, we collect:

  • Contact information (name, email, phone number, shipping address)
  • Payment information (processed securely through our payment provider)
  • Order history and preferences
  • Website usage data (cookies, IP address, browser type)

How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Send marketing emails (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We share data only with:

  • Shipping partners to deliver your orders
  • Payment processors to handle transactions securely
  • Service providers who help us operate our business (email, hosting, analytics)

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing or request restriction
  • Data portability
  • Withdraw consent for marketing communications

Cookies

We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: hellotoychest@gmail.com