Terms & Conditions

Terms & Conditions

Last updated: November 2025

Agreement to Terms

By accessing and using My Toy Chest website and purchasing our products, you agree to be bound by these Terms and Conditions.

Products and Pricing

  • All prices are in GBP (£) and include VAT where applicable
  • We reserve the right to change prices without notice
  • Product descriptions and images are as accurate as possible, but slight variations may occur
  • We do not guarantee product availability and reserve the right to limit quantities

Orders and Payment

  • All orders are subject to acceptance and availability
  • Payment must be received before orders are processed
  • We accept major credit cards, debit cards, and other payment methods as displayed at checkout
  • You are responsible for providing accurate billing and shipping information

Shipping and Delivery

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • We are not responsible for delays caused by shipping carriers or customs

Returns and Refunds

Please see our Shipping & Returns page for detailed information about our return policy.

Product Safety and Use

  • All toys meet UK and EU safety standards
  • Age recommendations are guidelines - parental supervision is always recommended
  • We are not liable for misuse of products or failure to follow safety instructions

Limitation of Liability

My Toy Chest is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Intellectual Property

All content on this website, including text, images, and logos, is the property of My Toy Chest and protected by copyright laws.

Governing Law

These terms are governed by the laws of England and Wales.

Contact

For questions about these terms, contact us at: hellotoychest@gmail.com